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Iconsys Appoints New Director of Services to Drive Customer Experience and Growth

by sthv

Telford-based Iconsys, one of the UK’s leading control and automation specialists, has announced the appointment of Leandro Gasparini as its new Director of Services. The move strengthens the company’s senior management team and underscores its commitment to delivering world-class customer experiences while expanding its lifecycle services business.

Gasparini, an experienced industrial automation professional with over 20 years of expertise, will lead a team of engineering specialists and field engineers. His role will focus on scaling up Iconsys’ service portfolio, enhancing its value-add consultancy services, and supporting customers in critical areas such as safety, cybersecurity, sustainability, energy management, and digital transformation.

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Having held senior positions at Invensys, Schneider Electric, and Spirax Sarco, Gasparini brings a wealth of knowledge to Iconsys. His appointment is expected to complement the company’s project-based work and its proven track record in technology integration. This will enable Iconsys to offer a complete lifecycle of support, driving improved productivity, operational efficiency, safety, and profitability for its clients.

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A Strategic Vision for Growth

Gasparini expressed enthusiasm about joining Iconsys at a pivotal time. “This is an ideal moment to be part of Iconsys as we expand our ability to support both existing and new customers,” he said. “Our ‘technology-independent’ approach sets us apart, allowing us to deliver optimal automation solutions across diverse sectors, including maritime, metals, pulp and paper, construction materials, transport infrastructure, and energy transition.”

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He emphasized the importance of creating a clear roadmap for accessing Iconsys’ lifecycle and consultancy services. “Our initial focus will be on providing expertise in safety, cybersecurity, sustainability, energy management, and digital services,” Gasparini added.

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A Proven Track Record

Born in Argentina, Gasparini has a strong background in commercializing process automation and digital services. He has successfully led cross-functional teams to achieve double-digit growth and is skilled in market research and identifying lucrative business opportunities. Over the next 12 months, he plans to expand his dedicated services team and define processes to create a robust pipeline of consultancy opportunities.

Based at Iconsys’ recently opened Daresbury office, Gasparini is eager to return to his roots in industrial automation. “I am passionate about delivering solutions that add real value,” he said. “There is significant potential in our services and consultancy offerings, and I aim to make them a major revenue driver for the company within two years.”

Leadership’s Perspective

Nick Darrall, Managing Director of Iconsys, highlighted the strategic importance of Gasparini’s appointment. “2025 has started strongly for us, and we see untapped potential in lifecycle and consultative services,” Darrall said. “Leandro’s industrial expertise and leadership skills make him the perfect fit to lead this initiative. His appointment completes our full lifecycle support offering, from initial consultation to seamless technology integration and long-term support.”

Darrall also outlined the company’s focus areas for consultancy services. “Functional safety, cybersecurity, sustainability, energy management, and digital services are our initial priorities,” he said. “We will continue to expand these offerings as new opportunities arise.”

With Gasparini at the helm, Iconsys is poised to strengthen its position as a leader in control and automation, delivering innovative solutions that meet the evolving needs of its customers.

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